Frequently Asked Questions

Delivery

What is The Dempsey Project? What makes The Dempsey Project different from other grocer delivery services?
The Dempsey Project offers handpicked small-batch, artisanal produce from all over the world that you can buy at our website or off-the-shelf.
We have a physical store located at Dempsey Hill, Block 9 Dempsey Rd, #01-12, Singapore 247697.
What days and times do you deliver?
We deliver every Mondays to Sundays, including Public Holidays. 
Alternatively, you can choose to pick-up from our physical store.
Sunday to Thursday: 8AM–9PM (last order 8PM)
Friday & Saturday: 8AM–9:30PM (last order 8:45PM)
Is there a minimum order required?
Yes, a minimum order of $38 is required for delivery.
However, for orders that are for pick up, no minimum order is required.
Where do you deliver?
We offer island-wide delivery, except for certain restricted government and military zones.
How long will it take for the order to be delivered?
Deliver date depends on your chosen date.
In the event of unforeseen circumstances leading to a late delivery, please get in touch with us at contact@thedempseyproject.com and we will do our utmost to resolve the issue with you.
What if the items delivered are damaged, incorrect or missing?


Product Substitution Policy

What happens if a product ordered is not available?

In the event where our product is out of stock or the product has not arrived our store yet, we will contact you to choose an item which is very similar to the original product.

Alternatively, if you do not wish to be offered a substitute of the product, we will be refunding you the amount of the products not available accordingly.